POLICIES
At A Sweet Gift , our aim is to make shopping with us as enjoyable as possible. That’s why we work hard to make sure our store policies are fair, clear and transparent. You can find a full outline of our policies below. If you can’t find the information you’re looking for, please don’t hesitate to get in touch. We look forward to seeing you at A Sweet Gift .
SHIPPING POLICY
How it Works
Our shipping policy is simple. We will dispatch your order as quickly as we can, usually within 2 working days. We will then use either Royal Mail or Hermes to offer a signed for delivery service. Once we have given the parcel to the selected courier, its safe arrival to you is now their responsibility.
There is a flat charge of £4 for delivery.
We also cannot guarantee how gentle the postmen and women are with our parcels. We do our best to ensure that when our sweet selections arrive at your door they looked like they did when the left, however, we cannot be held responsible for the presentation of the sweets when arriving.
REFUNDS AND RETURNS
All the Details
Unfortunately, due to the nature of sweets, we do not offer a returns process.
If you have a problem with your order please get in touch.